FAQs

FREQUENTLY ASKED QUESTIONS

Tell me about your financial model

100% of your donation furthers our mission to end the clean water crisis. To continue raising awareness and rallying support to solve this crisis, we need a talented and committed team. This means we use a small percentage of every donation to keep our organization running, ultimately fueling this movement. This includes building our website, maintaining our office, recruiting a talented team, and reporting back on our projects in the field. We maximize the use of every dollar received in order to impact as many lives as possible. We believe that generosity can change the world. And it starts with you and me. For a detailed look at our accounting practices, check out our 990s.

How do you choose the communities you partner with?

We choose the countries we work in based on water scarcity, number of beneficiaries, and availability of high quality implementing partners. For every project we fund, we partner with an implementing organization with the local expertise, experience, and proven track record to implement a sustainable water solution for the community. These organizations collaborate with local governments to identify communities in need, and ultimately make final selections based on the community’s preparedness for a water point, and the availability of the best technology to build the best water solution. LEARN MORE ABOUT HOW WE WORK

How long does each water project last?

Most of our water projects are made with pipes and cement. Like any mechanical device, a well will rust and breakdown over time. In fact, most wells will be in need of repair after 5 years of operation but with proper maintenance, they can have an average lifespan of over 20 years. This doesn’t mean that clean water access ends after 20 years. With proper training and education, a community can be prepared to maintain every water project and keep the water flowing for life. By training community leaders to fix mechanical issues and collect user fees that fund repairs— we ensure that every community is prepared to independently maintain flowing clean water indefinitely. LEARN MORE ABOUT HOW WE WORK

What happens if a well breaks down?

Our commitment to each community is to ensure long term sustainability of each project. To do that, we form a Water User Committee to oversee every project we do. This is a group of local leaders made up of both men and women who are trained on minor mechanical well repairs, and how to collect user fees to use the well. This means that if a repair is needed, the community has the knowledge and funds to repair it. LEARN MORE ABOUT HOW WE WORK

What kind of reporting will I receive?

If you sponsor a full well, you will receive: 1. Project and community information 2. GPS coordinates of your well 3. Photos of the well and community 4. A personalized plaque on your well You’ll receive this reporting within 12-18 months of your donation.

How many people does each water project serve?

On average, each water project serves 500 people. This number varies from community to community, but in order to maximize the efficiency and sustainability of each water point, projects are usually constructed in communities where approximately 500 people will be served.

How much does it cost to sponsor an entire well?

The average price of our water projects is $7,000. The price of our projects varies from around $2,600 per project to over $17,000 based on the technology used and location of each project.

How do I get involved?

We would love for you to get involved! We have some exciting ways to do that. 1. Make a one-time or recurring donation 2. Start an Us for Us Campaign 3. Join the CORE of Generosity.org -- email us at core@generosity.org to learn more 4. Volunteer/intern Learn more here

Is my donation tax deductible?

Yes, we are a registered 501c3 non-profit organization and all donations to are tax-deductible to the extent allowable by law.

Why was my card declined?

Sometimes, cards get declined. This happens for a variety of reasons, and in order to protect your privacy, our card processing system cannot always give us exact details. When making a larger donation, there is a often a limit on cards that donors are not aware of, so if you keep getting a decline message, check with your bank or give us a call and we will do our best to help.

What is your relationship with GenerosityWater.com (Generosity Beverages, Inc)?

In 2008, Generosity Water, Inc. (now called Generosity.org) was founded by father-son team Philip and Jordan Wagner as a 501c3 non-profit organization dedicated to ending the clean water crisis in developing countries. Since the inception of Generosity.org, we have raised over $5 million, funding over 752 water projects, giving clean water to over 400,000 people around the world. Convinced that a “for-purpose” sustainable business model could play a tremendous role in solving the water crisis, Jordan Wagner started Generosity Beverages, Inc., a for-profit company, in 2014 with his partner Micah Cravalho. While the original non-profit entity evolved to become Generosity.org, Generosity Beverages launched its first product under the name Generosity Water. While a completely separate legal entity, Generosity Beverages is a donor of Generosity.org and contributes 20% of its profits to support our programs around the world.